Shipping & Delivery Policy

We deliver across Shillong, Meghalaya. Pickup is also available from Near Laban Police Station, Myliem, Police Bazaar, Shillong, Meghalaya.

We do not ship nationwide and we do not use courier partners — every order is delivered by us locally or collected in person. You may also send your own rider to collect it; see Refunds & Cancellations for what that means if something goes wrong on the way. You choose a pickup or delivery slot at checkout, and your order is ready at that slot once it is paid, subject to the notice periods: for Today’s Menu, 10 minutes for a pickup and 2 hours for a delivery (same day only), 24 hours for the Preorder Menu (not counting Sundays, so an order placed on a Sunday is ready from Tuesday), 24 hours for more than 12 of any one item, and up to 5 days for custom cakes.

The UPI payment you make for your order covers the bakes only. Delivery is charged separately because the cost depends on how far we are travelling, so we work it out from your address once your order comes in.

Orders over ₹10000 are delivered free. There is nothing to pay on arrival for those, and your UPI payment is the whole cost of the order.

We confirm the delivery charge with you before we set off, and it is paid in cash when your order arrives. Nothing is ever added to your UPI payment for delivery.